Technical support services help the user solve specific problems that are associated with a particular product as opposed to providing training or customisation services.
See MoreAn end-user is a person who uses or is intended to use a software product on a day-to-day basis. Unlike a ‘user’ who creates a product, most end-users typically don’t have the same level of technical understanding to make full use of a product
See MoreDo you get a buzz from coding and configuring the system components of an information system? Are you a wunderkind in the process of establishing their own app? Then welcome to the world of computer programming
See MoreThis unit standard will enable learners to receive clients and perform basic administrative services in a receptionist environment.A person credited with this unit standard is able to:Receive and attend to clients. Receive and make telephone calls and record information.Keep and process appointment and client records.Process client payments.Implement till procedures.Receive, record and store stock.
See MoreThis Unit Standard is intended for people who need to have to work with spreadsheets in a variety of circumstances.A person credited with this unit standard is capable of:Importing and exporting text files.Consolidating and linking data within spreadsheets.Applying filters and use forms in a spreadsheet.Creating and using macros.Combining and comparing large sets of data in a spreadsheet.
See MoreThis unit standard is for persons who have primary contact with customers.Persons credited with this unit standard will be able to establish the nature of a customer's needs, link the needs to an appropriate product and then obtain the necessary information and documents from the customer and open the account.
See MoreThe purpose of this qualification is to prepare a learner to operate as a Chef. Plans, organises and executes the preparation, cooking and finishing (presentation, holding and storing) of food in hotels, restaurants and catering (HORECA) establishments. A qualified learner will be able to:Undertake planning and preparation activities for the provision of chef services.Organise food production area, commodities, staff and environment for the execution of chef services.Execute the preparation, cooking and finishing of a variety of dishes using the correct method and techniques to meet customer and organisational requirements.
See MoreThis course is intended to introduce the student to computer capabilities and computer terminology. It is geared towards those who have no previous computer knowledge or related work exposure. The contents of this course help students to reach a minimum level of computer literacy
Call Centre and Customer Service Training Course aims to teach employees the knowledge, skills, and competencies required to increase customer satisfaction within a call centre.
Whether you’re just starting your career as a bookkeeper or trying to start over you’ll possibly take much benefit from a bookkeeping training course.
